The LDSC Production Print Lead is responsible for leading a large team in a production print environment producing quality output within LMS and Client standards.  This employee is expected to monitor day-to-day output and organizing details required to meet LMS policies and procedures at a print production site location.

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary.  Any non-essential functions are assumed to be included in "other related duties as assigned":

• Work along other LDSC Associates and optimize their productivity.
• Implement all LDSC production policies and procedures.
• Interface with customers, sales personnel and management as required to achieve LDSC objectives.
• Exercise good business judgment, initiative and creativity.
• Personally operate various LDSC equipment when necessary.
• Suggest areas of improvement for site.
• Maintain a clean, safe, professional and productive work environment.
  • Provide customer satisfaction.
  • Complete quality work on a timely basis.
  • Deal with customers in a friendly and courteous manner.
  • Work with PC and Microsoft Suite software.
• Responsible for productivity monitoring, quality and quantity requirements.
• Have basic knowledge of costs and cost control.
• Complete special projects as assigned.
• High quality production printing skills as specialist with finishing/bindery experience and skills.
• Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
• Other related duties as assigned.

Qualifications/Requirements:  

• Reports to the LDSC site full time. 
• Above average technical skills - ability to upload files into multiple systems and work with different print drivers.
• Excellent computer skills - Microsoft Office Suite (above average with Excel and Outlook) and Adobe Creative Suite products including InDesign, Photoshop, Illustrator, and Acrobat Pro. 
• Pre-flight and file set-up skills – ability to mail merge, perform address cleansing, edit, impose and adjust files as needed.
• Knowledge of and Ability to work with Loffler's IOnS Job Submission Software – Enter orders, help with billing, and be able to assist clients with questions.
• Good communication skills – verbal, written, electronic.
• Good positive attitude, reliable, and customer service skills - ability to stay positive under stressful situations.           
• Good organizational skills - multi-tasking - attention to detail.
• Takes direction well and follow up with detail.
• Understanding of the print industry and expectations in the shop and with client.
• Ability to work with minimal supervision.
• Works well under pressure and achieve deadlines.
• Ability to work with detailed information accurately.
• Ability to communicate both written and orally.
• Basic proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
• Valid Driver's license and clean driving record may be required.

Education/Experience:

• Minimum High School Diploma or Equivalent.
• Prior 4 years of production print experience.
• Prior customer service experience preferred.

Supervisory Responsibilities:

• Supervises LDSC Team Members.
• Ability to backup and support other Leads in the shop.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Ability to lift 50 lbs.
• Loffler headquarters - LDSC Site.

For information on the physical demands of this job, see Human Resources.

Why Work for Us?

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

Loffler Core Values

What Defines our Culture.

• Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player.
• Integrity: Live the Mission. Be Honest. Deliver on Commitments. Do What is Right.
• Innovation: Be a Visionary. Welcome New Ideas. Work Smarter.
• Customer First Focus: Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job.
• Professionalism: Commit to Excellence. Learn & Improve. Looks and Words Matters. Best in Industry; Field Expert.
• Drive for Results: Performance-Orientated. Hard-Working. Refuse to Lose. Accountable.

Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.